delivery
UK orders over £50 qualify for free 2nd class Royal Mail delivery. Please see below for other shipping options.
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UK
Up to 10g - free delivery
Royal Mail 2nd class Delivery (2-3days): £3.39 (free on orders over £50)
Royal Mail First Class Signed-For Delivery (1-2 days): £5.59
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EUROPE
Tracked and Signed-For (up to 500g): £11.80
Tracked and Signed-For (up to 1 kilo): £13.80
Tracked and Signed-For (up to 1.5 kilos): £17.25
Tracked and Signed-For (up to 2 kilos): £17.45
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USA & REST OF WORLD
Tracked and Signed-For (up to 500g): £20.55
Tracked and Signed-For (up to 1 kilo): £26.20
Tracked and Signed-For (up to 1.5 kilos): £32.40
Tracked and Signed-For (up to 2 kilos): £32.90
Should there be a delay or problem with your order, we will contact you immediately by email. We are unable to accept liability for loss of orders once we've passed them on to any national postal service other than Royal Mail. We use Royal Mail for Standard Deliveries within the UK.
PLEASE NOTE; Import taxes and duties will be the responsibility of the customer should goods be ordered from our website for delivery outside the UK. Unfortunately we have no control over these costs as they are imposed by your local customs office and we are therefore unable to offer assistance on these processes. We advise that you check the import charges applicable in any country before ordering products to be delivered there.
returns
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Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. Please contact us at info@fiorskincare.co.uk
If you are not completely happy with your purchase, please simply return the unused products to us in their original condition within 14 days of receipt. Unfortunately, we cannot make a refund for products which have been opened, used, damaged by you after receipt or are not in a condition for resale, unless you have had an adverse reaction.
In certain circumstances we might be able to offer a replacement product or exchange.
We regret that we cannot reimburse postage costs, for items delivered or returned from outside the UK.
We will refund your product as quickly as possible by sending the money back to your original payment method.